My Hopper Inlet is leakingUpdated a month ago

Sometimes a small amount of Hop Oils may be caught in the Hopper Inlet - if it's just a small amount of liquid just after you've Hopped, then this is most likely some residual Hopper that is leaking out. This is nothing to worry about and can sometimes happen if not all of the Hopper is dispensed into the Pinter. This can simply be wiped away and won't impact the flavour of your Brew. 

If the leak continues with the Hopping Cap removed, it's likely there's an issue with the Hopper Inlet itself. Before getting in touch with us to get this sorted out for you, please check to see if the Hopping Inlet has an O-Ring, which looks like this:

So we can help get this resolved quickly for you, please get in touch with our Customer Care Team m with the following information:

• Your full name and email address
• Your order number
• If the leak happens with the Hopping Cap in, a photo or video of the leak you're experiencing
• If the leak stops with the Hopping Cap out, a photo or video of the leak you're experiencing and a photo of the O-Ring or where it should be
• Details about at which stage of the process this happened