There is water trapped in my Pinter.Updated a month ago

Sometimes water can become trapped between the inner bottle and the casing of the Pinter during the cleaning or purification stage.

This isn't anything to worry about and doesn't indicate any problem with your Pinter. We'd recommend making sure your Pinter isn't fully submerged in water during cleaning to help avoid this happening.

You can get rid of this water by removing one of the Rubber Feet on the bottom of the Pinter and allowing the water to drain out.

Please note: If the liquid trapped inside your Pinter is Beer then this may indicate a problem.

If this is the case, we won't be able to help you any further through our Troubleshooting Guide so we recommend that you speak to a member of our team. So we can help get this resolved quickly for you, please get in touch with our Customer Care Team, with the following information:

1. Your full name and email address
2. Your order number
3. A photo or video of the leak
4. Details of at which stage of the process this happened