Why can't I Pause or Cancel my Fresh Beer Club Subscription?Updated 7 days ago

If the Pause or Cancel buttons for your Fresh Beer Club subscription are greyed out, it’s usually because your first subscription order hasn’t been dispatched yet.

Important: Your initial Pinter purchase and the beer it came with don’t count as your first subscription order. The system won’t let you make changes until your first subscription order has been sent out.

What You Can Do

• Haven’t received your first subscription order yet?
  You’ll be able to pause or cancel once that first subscription order is dispatched. Sit tight, once it ships, those options will unlock.

• Already received your first subscription order but still can’t pause or cancel?
  No problem, this may need a manual fix. Please contact our customer service team and we’ll sort it for you.