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Fresh Beer Club Subscription

Articles regarding the Fresh Beer Club subscription.

I haven't received my Fresh Beer Club Subscription order

There could be a few reasons why you haven't received your Subscription order, but we can usually get this fixed for you pretty quickly.Fulfilled:If you log in to your account, is your order showing as fulfilled? If so, you should be able to track...

I've received an order I wasn't expecting/ I didn't make.

If you've received an order that you weren't expecting, that's likely due to your Subscription un-pausing. The maximum amount of time you can pause your Subscription is 3 months. This will automatically resume after this time.If you were expecting...

How much is a Fresh Beer Club subscription, and is it rolling?

Subscription to our Fresh Beer Club gives you a 20% discount on our entire selection of Fresh Presses.Below is a table to show how much you save over our different ranges. Beer RangeStandard Price*Subscription...

How long does a pause last?

A Pause lasts for a month at a time. You can pause your subscription for either 1, 2 or 3 months at a time. Your subscription will automatically resume at the end of your chosen period.If you pause on or after your billing date, you may still...

Can I pause/cancel my Fresh Beer Club subscription?

Your Fresh Beer Club subscription is on a rolling contract and can be paused or cancelled at any time. To do this, you'll need to log in to your account, go to "Your subscription" and then select "Pause Plan" or "Cancel plan".If you would just...

How do I change my Pinter Pack selection?

You can update your next Fresh Beer Club selection by heading to "Account Overview" within your account and selecting "Edit your order".Here you can choose the Fresh Press that you want, and also amend the quantity on your subscription every...

Can I change the date payment is taken for my Subscription?

Yes, as long as you haven’t changed within the last 3 months, you can now change the date of your monthly subscription. To update your Fresh Beer Club Subscription date, please get in touch with our Customer Care Team via Live Chat or Email using...

Can I reactivate my account?

You can indeed - we're always glad to welcome you back! To restart your Fresh Beer Club subscription after cancelling, just simply head to "Your subscription" within your account area and click "Restart plan".Remember, you can always pause your...

What happens if my Fresh Beer Club selection is out of stock?

If your chosen Fresh Press becomes out of stock before your date of dispatch, we’ll send you an email to let you know 3 days before the dispatch date and ask you to update your selection. If your selection is not updated by your subscription is...

I want to change the date of my Fresh Beer Club order

You can pause and unpause your Fresh Beer Club subscription whenever you wish. All you have to do is go to your account page on our website and you will be able to alter your subscription there. Unfortunately, you are unable to alter the date the...

Can I increase/decrease my Fresh Beer Club selection each month?

Yes! You can increase or decrease your Fresh Beer Club selection each month between 1 and 4 Fresh Presses. All you need to do is click ‘Edit your order’ within ‘Account Overview’ in your account area, and add or remove Fresh Press styles as you...

Can I pause/cancel my subscription?

Your subscription is on a rolling contract and can be paused or cancelled at any time. To do this, you'll need to log in to your account, go to ‘Your subscription’ and then select ' Pause Plan ' or ‘Cancel plan’.If would like to take a break, you...

How long does a pause last?

You can pause your subscription for either 1, 2 or 3 months at a time. Your subscription will automatically resume at the end of your chosen period.If you pause on or after your billing date, you may still receive a delivery but this will be your...

Can I change the date payment is taken for my subscription?

Yes, as long as you haven’t changed within the last 3 months, you can now change the date of your monthly subscription. To update your Fresh Beer Club Subscription date, please get in touch with our Customer Care Team Email - [email protected] -...

What happens if my selection is out of stock?

If your chosen Fresh Press becomes out of stock before your date of dispatch, we’ll send you an email to let you know and ask you to update your selection. If your selection is not updated by your subscription is ready to ship then we’ll send you...

Can I increase/decrease my Fresh Beer Club selection each month?

Yes! You can increase or decrease your selection each month. The minimum is 1 and there isn't a maximum. So you can order as many Fresh Presses as you wish at once and it will still fall into the same £2.50 delivery fee. All you need to do is...

Can I reactivate my account?

You can indeed - we're always glad to welcome you back! To restart your Fresh Beer Club subscription after cancelling, just simply head to ‘Your subscription’ within your account area and click ‘Restart plan’.Remember, you can always pause your...

Why can't I Pause or Cancel my Fresh Beer Club Subscription?

If the Pause or Cancel buttons for your Fresh Beer Club subscription are greyed out, it’s usually because your first subscription order hasn’t been dispatched yet. Important: Your initial Pinter purchase and the beer it came with don’t count as your

Am I signed up for a Subscription?

If you purchased your Pinter through one of our homepage offers, then yes, signing up for a Fresh Beer Club subscription was a required part of that deal. Before checkout, you would have seen clear messaging about this, including a tickbox to confirm