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Active Pour Tap

Articles regarding the Actve Pour Tap

Pinter 3: Frothy / Fizzy Pour

If your beer is too frothy at the point of dispense this may be due to the following reasons:Not Conditioning long/cold enoughFresh Press not fulling mixedAn issue with the Active Pour TapNot Conditioning long/cold enoughConditioning your Brew is...

My Tap Handle has broken

We are very sorry that your Tap Handle for your Active Pour Tap has broken.The most common reason for this to happen is the Tap Handle being put on and used back to front. Please ensure the screw is facing backwards, so not visible from the front...

My Active Pour Tap is dripping

A small drip is to be expected after dispensing from your Pinter using the Active Pour Tap. This is perfectly normal and isn't anything to worry about. Please simply leave your glass underneath for a couple of seconds to allow the last few drips...

My Active Pour Tap is stuck

We are sorry to hear you are unable to remove your Active Puor Tap from your Pinter. Not to worry, I am sure this Troubleshooting Guide will help! The Active Pour Tap can sometimes be a little tricky to remove at times, especially if any residual...

Do I need to buy a Pinter and an Active Pour Tap together?

No, you are not required to buy a Pinter 3 with the Active Pour Tap or vice versa The Active Pour Tap comes as standard with the Pinter 3 but is also fully backwards compatible with the Pinter 2 if you wish to purchase separately to upgrade your...

How does the Active Pour Tap work?

The new Active Pour Tap puts you in complete control of the beer you serve. It adapts to any pressure state inside the vessel. All you need to do is pull the handle. You can slow the flow when your beer is freshly brewed and you can open up fully...

My Active Pour Tap stopped pouring

If you find that your Active Pour Tap has stopped pouring this could be an issue with one of the following Pressure:If your Pinter is nearly empty then the pressure inside will have naturally decreased. You may need to open the Carbonation Dial on...

Is the Active Pour Tap backwards compatible?

The Active Pour Tap comes as standard with Pinter 3 and is fully backwards compatible with Pinter 2 if you wish to purchase it separately to upgrade your current Pinter 2This is available to order separately via our website for £29.99.The link for...

My Tap is dripping

A small drip is to be expected after dispensing from your Pinter using the Active Pour Tap. This is perfectly normal and isn't anything to worry about. Please simply leave your glass underneath for a couple of seconds to allow the last few drips...

My Active Pour Tap stopped pouring

If you find that your Active Pour Tap has stopped pouring this could be an issue with one of the following Pressure: If your Pinter is nearly empty then the pressure inside will have naturally decreased. You may need to open the Carbonation Dial...

My Tap Handle is broken

We are very sorry that your Tap Handle for your Active Pour Tap has broken.In order for this to be resolved, please contact our Customer Care Team via email. Please include the following information in your email.- Your name and email address-...

My Tap is leaking from around the Tap connection to the Pinter (the Collar)

Your Tap Collar should be completely flush with the Pinter. Please completely remove your Tap and re-try attaching it to see if you can settle it properly into its threading.If you find your Tap Collar is getting stuck when screwing it into the...